Featuring Ass Kickin’ products from Southwest Specialty Food – Arizona USA!

FAQs

Toby’s Trading Company sells pepper‑based, spicy food and beverage products, including hot sauces, spicy snacks, drink mixers, and other specialty items. All products are intended for consumers who knowingly enjoy spicy foods. In addition, we offer a rotating selection of unique general‑store items and specialty finds.

Yes.
Our products range from Mild to Very Hot. Heat levels vary by product and pepper type. Spice tolerance is subjective, and individual reactions may differ. Customers are responsible for reviewing product descriptions and selecting items appropriate for their tolerance level.

Product descriptions include information about peppers used and general heat intensity. If you are sensitive to spicy foods, new to heat, or unsure of your tolerance, we recommend starting with milder products. Toby’s Trading Company is not responsible for discomfort, adverse reactions, or misuse of products.

All sales are final.
Due to the nature of food and beverage products, we do not accept returns, exchanges, or issue refunds once an order has been completed.

If your order arrives damaged, you must:

  • Take clear photos of the damaged product
  • Retain the original packaging
  • Email documentation to customerservice@tobystradingco.com


Failure to provide required documentation may result in denial of any claim. Claims must be submitted promptly upon receipt of the order.

If an incorrect product is received:

  • Retain the product and original packaging
  • Keep your receipt
  • Email customerservice@tobystradingco.com with order details and a description of the issue


Claims submitted without proof of purchase may not be honored.

Yes. Receipts are required for all customer service inquiries related to damaged or incorrect merchandise.

Our products contain hot peppers, spices, and other strong ingredients. Individuals with food sensitivities, allergies, gastrointestinal conditions, or low spice tolerance should exercise caution. Consumption is at the customer’s own risk. Always review ingredient lists prior to purchase.

No. Toby’s Trading Company does not provide medical, dietary, or health advice. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Shipping availability, costs, and delivery timelines are provided at checkout. We primarily ship within the United States. Shipping times are estimates and not guaranteed.

All customer service inquiries must be submitted via email to:
customerservice@tobystradingco.com

Yes. Product offerings may change or expand at any time without notice. Availability is subject to change based on inventory, supplier conditions, and market demand.